Terms & Conditions

Last Updated: 2026-11-10Effective Date: 2026-03-26

1. Acceptance of Terms

By downloading, installing, or using ReelExport ("the App"), including the website, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use the App.

2. Description of Service

ReelExport is a cross-platform creator tool that allows you to:

  • Download videos from Instagram Reels, TikTok, Twitter/X, and Facebook via URL
  • Save Instagram Stories and WhatsApp statuses for offline viewing
  • Organize downloaded content into collections and favorites
  • Play downloaded content offline on Android, iOS, Desktop, and Web
  • Edit videos you upload or download in the ReelExport studio, and post them to accounts you connect

Downloading is free, unlimited and needs no account. Free accounts include 5 full edits a month in the studio. An optional ReelExport Pro subscription (in the app or on the website) unlocks unlimited full edits, HD export without the watermark, auto-captions and posting everywhere, and on the website adds download-all as ZIP, images without the watermark and a download history kept in your browser. Credit packs top up edits without a subscription.

The App supports multiple API providers with automatic fallback for reliability.

3. User Responsibilities

Permitted use. ReelExport is intended for downloading, editing and posting content you own or have permission to use. You are solely responsible for respecting copyright and the rights of creators. We do not host or store any third-party content you download: links are resolved on demand and media is delivered directly from the original platform. Copyright owners can request removal via our DMCA / copyright page.

By using the App, you agree to:

  • Download content only for personal, non-commercial use
  • Edit and post only content you own or have permission to use
  • Respect copyright and intellectual property of content creators
  • Credit original creators when sharing or reposting downloaded content
  • Comply with the terms of service of source platforms (Instagram, TikTok, Twitter/X, Facebook) and of every network you post to
  • Not use the App for any illegal purpose
  • Not attempt to circumvent platform restrictions or API rate limits
  • Not use automated bots or scripts to interact with the App

4. Content Guidelines

  • Downloaded content belongs to its original creator, not to you or to us
  • The App provides creator attribution features — use them when reposting
  • Do not download content for commercial redistribution without creator permission
  • Do not download content that violates platform community guidelines
  • Content downloaded from private accounts (via Instagram login) must not be shared publicly

5. Intellectual Property

  • The App's source code, design, and brand are © MobileByteSensei
  • The App uses open-source libraries (viewable in Settings → Licenses)
  • Downloaded content is owned by its original creators
  • You receive no intellectual property rights to downloaded content beyond personal use

6. Accounts & Payments

  • Downloading never needs an account. An account is needed for the studio, posting and ReelExport Pro. You sign in with Google or Apple; we receive your email address, never your password. Keep access to that sign-in account — it is how your subscription is found
  • ReelExport Pro can be active on one device at a time; signing in on a new device asks before moving it
  • ReelExport Pro and credit packs on the website are paid by web payment through Razorpay or Stripe (via our subscription service, PayCraft); in the app they are paid through the app store. Prices are shown before you pay and include any taxes the payment page states
  • Subscriptions renew automatically until cancelled. Web payments are non-refundable. Cancellation and renewal are covered by our Refund Policy
  • If a payment is reversed or charged back, ReelExport Pro for that period ends

7. Instagram Authentication

  • The App offers optional Instagram login to access private content
  • Login is handled via Instagram's own website (WebView)
  • We store only session cookies — your password is never stored
  • You can logout at any time in Settings → Instagram Login
  • You are responsible for the security of your Instagram account

8. Disclaimers

  • The App is provided "AS-IS" without warranties of any kind
  • We do not guarantee that downloads will always succeed (platforms may block or rate-limit)
  • Third-party API availability is not guaranteed (ssvid.app, Instagram API may change)
  • Video quality depends on what the source platform provides
  • We are not responsible for content you download, edit or post, or how you use it
  • ReelExport is independent and is not connected to or endorsed by Instagram, TikTok, Twitter/X, Facebook, or WhatsApp

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid us in the 12 months before the claim (which is $0 for the free tier)
  • We are not liable for content creator disputes arising from downloaded content

10. Service Changes & Termination

  • We reserve the right to modify, suspend, or discontinue the App at any time
  • We may update these Terms — continued use constitutes acceptance
  • We may terminate your access if you violate these Terms
  • You may stop using the App at any time by uninstalling it, and stop using the website at any time
  • If we discontinue ReelExport Pro, we will not renew your subscription; payments already made are not refunded

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be resolved in the courts of Bengaluru, Karnataka, India.

12. Dispute Resolution

Before filing any legal claim, you agree to contact us first and attempt to resolve the dispute informally for at least 30 days. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Us

For questions about these Terms:

The studio and posting

Your content

Your videos stay yours. You give us permission to store, process and render them only to provide the studio, and to publish them to the accounts you choose.

Only use videos you have the right to use

Import, edit and post only videos you made or have permission to use. Before importing from a link we ask you to confirm this. Do not use ReelExport to copy other people's work, remove their credit, or break a network's rules. We can remove content and close accounts that do.

Posting to networks

When you post, the video goes out under your own account and that network's terms apply to it. Each network sets its own limits — for example, how many posts a day and how long a video can be.

Plans and payments

Free accounts get a set number of full edits each month; they reset on the 1st and do not roll over. Pro renews until you cancel; you can cancel any time and keep Pro until the end of the period you paid for. Credit packs do not expire. If an export fails on our side, the edit is given back automatically.

Acceptable use and responsibility

Do not upload unlawful content, try to break or overload the service, or use it to send spam. The service is provided as is; keep your own copy of anything important. To the extent the law allows, we are not liable for indirect losses. Questions: mobilebytesensei@gmail.com.